Lead Resident Life Partner

DaySpring Assisted Living Residence

Reports To: Administrator
FLSA Status: Exempt (Salaried)
Employment Status: Full-Time
Typical Schedule: 12:00 p.m.–9:00 p.m., with flexibility to meet operational and staffing needs
On-Call Requirement: Participation in the on-call rotation is required

Company Overview

DaySpring is a Christian, faith-based organization committed to serving older adults with God’s love. Our mission, values, and Christian philosophy of care guide how we operate, support our employees, and provide compassionate, resident-centered services.

Team members are expected to perform their responsibilities in alignment with DaySpring’s mission, values, policies, procedures, and standards of conduct.

Position Summary

The Lead Resident Life Partner is a key member of the DaySpring leadership team, providing both direct resident care and operational leadership within the residence.

This position supports the Administrator and Resident Life Coordinator in maintaining high-quality resident care, regulatory compliance, effective medication management, staff development, and successful daily operations.

During assigned hours, the Lead Resident Life Partner serves as the shift leader and primary resource for Resident Life Partners. This individual provides guidance, coaching, training, and support while promoting teamwork, accountability, and a resident-centered environment consistent with DaySpring’s mission, values, and Christian philosophy of care.

Essential Responsibilities

Resident Care and Services

• Provide direct assistance with residents’ activities of daily living, including bathing, dressing, grooming, personal hygiene, mobility, eating, and toileting.

• Encourage residents to maintain as much independence as possible while providing appropriate support based on their individual abilities and care plans.

• Observe, document, and report changes in residents’ physical, emotional, cognitive, and behavioral conditions.

• Ensure residents receive services consistent with their individualized service plans and physician orders.

• Respond promptly and appropriately to resident needs, emergencies, and safety concerns.

• Maintain each resident’s dignity, rights, confidentiality, and privacy in accordance with applicable requirements.

• Assist residents with mobility, transfers, repositioning, and other care needs as required.

Medication Management

• Administer medications in accordance with physician orders, organizational policies, and applicable state regulations.

• Assist with medication inventory management, including ordering, receiving, storage, documentation, and audits.

• Monitor Medication Administration Records, including MAR and eMAR systems, for accuracy and completeness.

• Coordinate with pharmacies, physicians, and other healthcare providers regarding medication and treatment orders.

• Assist with medication-administration training and staff competency verification as assigned.

• Identify and appropriately communicate medication discrepancies, concerns, or documentation issues.

Leadership and Staff Development

• Serve as the shift supervisor and resource person for Resident Life Partners during assigned shifts.

• Provide day-to-day leadership, direction, training, coaching, and work oversight.

• Lead, coach, and mentor staff in providing compassionate, consistent, and resident-centered care.

• Promote teamwork, accountability, professionalism, and adherence to organizational policies and procedures.

• Assist with recruitment, interviewing, onboarding, orientation, and training as requested.

• Assist with staff in-service education and competency training.

• Provide performance feedback and coaching to Resident Life Partners.

• Participate in performance-management and corrective-action processes in collaboration with the Administrator and other designated leadership.

• Complete corrective-action and performance-related documentation when required.

Administrative and Operational Responsibilities

• Monitor resident documentation for accuracy, timeliness, and compliance with organizational standards.

• Assist with audits involving medications, resident records, care documentation, housekeeping logs, and quality-assurance initiatives.

• Participate in resident care-planning meetings and interdisciplinary problem-solving discussions.

• Ensure effective shift-to-shift communication and follow-through.

• Communicate resident updates, medication counts, incidents, safety concerns, and care-coordination needs to the appropriate individuals.

• Ensure incidents are reported and documented according to organizational requirements.

• Participate in continuous quality-improvement activities and organizational initiatives.

• Support the Administrator and Resident Life Coordinator with daily operational and staffing needs.

• Maintain compliance with applicable federal, state, local, and licensing requirements.

• Exercise sound judgment and respond effectively to unexpected situations, emergencies, and changing resident needs.

Supervisory Responsibilities

The Lead Resident Life Partner provides day-to-day leadership, direction, training, coaching, and work oversight to Resident Life Partners during assigned shifts.

This position may also participate in:

• Recruitment and interviewing

• Employee onboarding and orientation

• Staff training and competency development

• Performance management

• Coaching and performance feedback

• Corrective-action processes

These responsibilities are completed in partnership with the Administrator and other designated members of leadership.

Required Qualifications

Candidates must possess:

• A high school diploma or GED.

• At least two years of experience providing direct care to older adults, individuals with dementia, or related populations.

• Previous leadership, supervisory, or team-lead experience within healthcare, assisted living, memory care, or a related environment.

• Demonstrated ability to lead, coach, train, and mentor staff.

• Strong verbal and written communication skills.

• The ability to exercise sound judgment and respond effectively during emergency situations.

• The ability to maintain confidentiality, professionalism, and appropriate boundaries.

• The ability to work collaboratively with residents, families, physicians, pharmacies, staff members, healthcare providers, and community partners.

• The ability to work a flexible schedule based on operational and staffing needs.

• The ability to participate in an on-call rotation.

Preferred Qualifications

• Certified Nursing Assistant (CNA), Medical Assistant (MA), or an equivalent healthcare certification.

• Associate or bachelor’s degree in healthcare, nursing, human services, gerontology, or a related field.

• Experience using PointClickCare (PCC) or a similar electronic health-record system.

• Experience working in assisted living, memory care, or long-term care.

Physical Requirements

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

The employee must regularly be able to:

• Stand and walk for extended periods throughout the workday.

• Independently lift, transfer, push, pull, and reposition residents or equipment weighing up to 50 pounds.

• Assist with greater weights when additional help is available.

• Bend, stoop, kneel, squat, reach, twist, and climb as required to provide resident care.

• Assist residents with mobility, transfers, repositioning, and activities of daily living.

• Use hands and fingers to operate equipment, administer medications, complete documentation, and perform resident-care activities.

• Communicate effectively in person, by telephone, and through written documentation.

• Visually assess residents, medication labels, records, documentation, and environmental conditions.

Work Environment

The work-environment characteristics described below are representative of those an employee may encounter while performing the essential functions of this position:

• Work is performed primarily within an assisted-living environment.

• The position involves frequent interaction with residents experiencing cognitive impairment, dementia, behavioral symptoms, or emotional distress.

• Exposure to bodily fluids, infectious diseases, and other healthcare-related hazards may occur. Appropriate personal protective equipment is provided.

• The employee may encounter residents exhibiting verbal aggression, resistance to care, wandering behaviors, or other challenging behaviors.

• The position requires flexibility in responding to emergencies and changing resident needs.

• Work may include evenings, weekends, holidays, and on-call responsibilities.

• The workplace, facility, and grounds are smoke-free.

Additional Requirements

• Successfully complete all required background checks, reference checks, and pre-employment screenings.

• Maintain all required certifications, licenses, competencies, and training.

• Adhere to DaySpring’s mission, values, policies, procedures, and standards of conduct.

• Demonstrate a commitment to providing compassionate, resident-centered care consistent with DaySpring’s Christian mission.

• Maintain compliance with all applicable organizational, regulatory, and licensing requirements.

• Maintain flexibility to meet changing operational, staffing, and resident-care needs.

Equal Employment Opportunity Statement

DaySpring Assisted Living Residence is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other status protected under applicable federal, state, or local law.

Other Duties and Disclaimer

This job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not intended to be an exhaustive listing of every duty, responsibility, activity, or qualification associated with the role.

Employees may be required to perform other job-related duties consistent with the nature and level of the position. DaySpring reserves the right to modify, assign, or remove duties and responsibilities as organizational needs require.

This job description does not constitute an employment contract.